FAQ

Have a question? Im sure someone has asked it before!

  • Do you accept partial or full refunds?

Yes I do! I accept refunds on certain situations, for example, if an item is broken or damaged during shipping I will offer a full refund with an added discount to your next purchase, but I require you to ship the damaged or broken item back to me, I also offer a second option were I give a partial refund and I remake the broken item for you. I DO NOT accept refunds if any item is broken by you when or after it arrives.

  • How do you price your items?

I price my items on the time it took me to make, the complexity of the item, size of the item, my time, and the price of tools and materials.

  • Is this item food safe?/ microwave or dishwasher safe?

All item that are meant to hold food or drinks are food safe, but I would NOT recommend microwaving or dishwashing said items.

  • Are the keychains prone to breaking?

I assure you the keychains are solid pieces of ceramic that are strong enough to withstand day to day bumps and bangs. But I would NOT recommend putting two ceramic keychains next to each other.

 

(This page is still being updated)

 

If you have a question not on this page please contact me using the contact form.